Returns & Exchanges
At Between the Lines, we want you to be fully satisfied with your gear, which is why we offer a 30-day hassle-free return window for all unused sports equipment and apparel. If your purchase doesn't help you perform at your peak, we are here to make the exchange or refund process seamless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing